Starbucks has made it their mission to reduce waste, but up until now, customers couldn’t use their own cups when going through the drive-thru or ordering from the app. All of that is changing in 2024, making new opportunities for anyone whose resolutions are to save money and reduce, reuse, and recycle more.
When going through the drive-thru, customers can now tell the barista they brought their own cup while placing their order. Make sure the cup is clean and lid-less, and at the window, the barista will collect it using a “contactless vessel.” It will be returned to you the same way, to ensure hygiene and safety. When ordering through the app, you can hit the “Customize” button and select “Personal Cup.” At the store, flag down a barista at the pickup location and give them your clean cup, hold the lid, also in a contactless vessel. If you’re drinking your beverage in-store and don’t have your own cup, you can request a ceramic mug or glass cup at most locations (or buy something from the new 2024 drinkware lineup).
Customers using their own cup will get a 10-cent discount, and rewards members will receive 25 bonus stars. The rewards max out after three times in one day and can only be earned with the purchase of at least one star-earning item.